One year, the Baal Shem Tov said to Rabbi Ze’ev Kitzes, one of his senior disciples,
“You will blow the shofar for us this Rosh Hashanah. I want you to study all the kabbalistic meditations that pertain to shofar, so that you should meditate upon them when you do the blowing.”
Rabbi Ze’ev applied himself to the task with trepidation over the immensity of the responsibility. He studied the kabbalistic writings that discuss the significance of the shofar and its mystical secrets. He also prepared a sheet of paper on which he noted the main points of each meditation he needed to reflect upon while blowing the shofar.
Finally, the great moment arrived. It was the morning of Rosh Hashanah and Rabbi Ze’ev stood on the platform in the center of the Baal Shem Tov’s synagogue, surrounded by a sea of worshippers. In a corner stood the Baal Shem Tov, his face aflame. An awed silence filled the room in anticipation of the climax of the day — the piercing blasts and sobs of the shofar.
Rabbi Ze’ev reached into his pocket and his heart froze: The paper had disappeared. He distinctly remembered placing it there that morning, but now it was gone. He searched his memory for what he had learned, but his distress over the lost notes froze his mind. Tears of frustration filled his eyes as he realized that now he must blow the shofar like a simpleton, devoid of spiritual meaning and ecstasy. Rabbi Ze’ev blew the litany of sounds required by Jewish law and returned to his place, an emptiness etched deeply in his heart.
At the conclusion of prayers, the Baal Shem Tov approached Rabbi Ze’ev, who sat sobbing under his tallis. “Gut Yom Tov, Reb Ze’ev!” he exclaimed. “That was a most extraordinary shofar-blowing we heard today!”
“But Rebbe… Why?…”
“In the king’s palace,” said the Baal Shem Tov, “there are many gates and doors leading to many halls and chambers. The palace-keepers have great rings holding many keys, each of which opens a different door. The meditations are keys, each unlocking another door in our souls, each accessing another chamber in the supernal worlds.
“But there is one key that fits all the locks, a master key that opens all the doors, that opens up for us the innermost chambers of the Divine palace. That master key is a broken heart”
From Rabbi S. Y. Zevin’s Sippurei Chassidim; translation/adaptation by Yanki Tauber